Privacy Policy

This policy outlines how we handle information collected on our website and any other digital platforms where this policy is linked. At times, we may provide specific privacy notices for certain products or regional services; in those cases, those specific terms should be read alongside this general policy.

To provide you with the best service, we may collect the following types of information:

• Contact Information: Name, email address, phone number, and physical shipping address.

• Payment Information: Credit card details or other payment methods (processed securely through our third-party payment processors).

• Order History: Details about the cuts and products you’ve purchased from us.

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted partners necessary to run our business, such as:

• Payment Processors: To securely handle your transactions.

• Shipping Carriers: To ensure your beef arrives safely at your door.

• Service Providers: Tools that help us manage our website or email communications.

We take the security of your data seriously. We use industry-standard encryption and secure protocols to protect your personal information during checkout and storage.

If you interact with us through a third-party platform (such as Facebook, Instagram, or a third-party checkout service), the information you provide there may be collected by that platform independently. In those instances, that third party’s own privacy practices—not ours—govern how they use your data. Please note that any privacy choices you make on a third-party site will not change how Black Rock Wagyu manages the information we have collected directly through our own services.

Depending on where you live, you may have specific rights regarding your personal information. This includes the right to know what data we collect, access or correct that data, request its deletion, or opt-out of certain types of data processing. At Black Rock Wagyu, we fully respect these rights and will never discriminate against any customer for choosing to exercise them.

If you would like to make a request regarding your data, you can do so by contacting us directly info@blackrockwagyu.com.

To protect your security, when we receive a request, we will verify your identity by comparing the information you provide (such as your email, mailing address, or a specific order number) with the records we have on file. If you are using an authorized agent to make a request on your behalf, we may require written proof of your permission and direct confirmation from you.

There may be rare instances where we are unable to fulfill a specific request (for example, if we are legally required to keep tax records of a sale). If that happens, we will clearly explain our reasoning and provide you with information on how to appeal the decision if applicable.

Cookies are small identifiers we transfer to your browser or device that help us recognize you and understand how visitors interact with our site. We use this information to improve our website experience and to keep track of items in your shopping cart. For instance, if you get interrupted while shopping, these cookies allow us to send you a friendly reminder via SMS so you don’t miss out on your favorite cuts.

While you can adjust your browser settings to limit or block cookies, doing so may prevent you from using some of our website's features. We recommend keeping them activated for the best shopping experience.

We categorize our cookies as follows:

• Essential: These are required for our website to function, such as allowing you to log in or access your cart.

• Performance: These help us understand how the site is performing—like spotting pages that load slowly—so we can keep things running smoothly for you.

• Functionality: These remember your preferences and login status to make your next visit easier.

• Marketing and Analytics: These help us provide a more personalized experience and understand the effectiveness of our farm updates and promotions.

You can manage your preferences at any time through the cookie banner that appears when you visit our site.

Global Privacy Control

If you prefer to limit tracking automatically across the web, you can use a browser equipped with Global Privacy Control (GPC). These tools limit how cookie technologies work while you browse. You can find more information and a list of supported browsers at globalprivacycontrol.org.

Please note that the use of third-party browsers or privacy tools is at your own risk and subject to their specific terms and policies. Black Rock Wagyu does not accept liability for your use of these external tools or the content found on their websites.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Effective Date."

If you have any questions about how we process your information, you can contact us at:

Black Rock Wagyu info@blackrockwagyu.com

641-660-3043 or 641-660-5102

9777 Bladensburg Road, Ottumwa, IA 52501